8 Levels of Accountability

VICTIM:
1. Unaware: “ I didn’t know.”
2. Blame: “It wasn’t my fault. Eve gave me the fruit.”
3. Personal Excuse: “The reason I didn’t do what I said I would is. It goes like this..”
4. Wait and Hope: “I had hoped that such and such would happen.”

RESPONSIBLE:
5. Acknowledge Reality: “The facts are…”
6. Take Ownership: “Since I’m the leader I take full responsibility for the success or failure of the program.”
7. Find Solutions: “The problem is this and I would like to suggest a solution. You may have other ideas about how to move forward.”
8. Make It Happen: “I have planned, have leaders in place and am prepared to work.”