Thoughts from Pat Croce & Lead or Get Off the Pot!

The "Triple-A" of building a passionate team:
- Attitude - It is contagious!
- Assets - Provide the necessary tools needed to maximize individual assets while removing the obstacles that would minimize them.
- Ambition - The belief that there is something personal at stake.

Be aware of the goals, roles, and tolls that affect each staff member.

Always look for moments to recognize staff members PUBLICLY!

3 Rules of Praise:
- Personal
- Punctual
- Public

The Dirty Dozen of Team Building:
1 - Praise in public, criticize in private
2 - Be more curious and less critical
3 - Pull and don't push
4 - Check integrity
5 - Foster positive emotions
6 - Strive to understand others
7 - Show confidence in people
8 - Promote charity
9 - Celebrate diversity
10 - Unleash potential
11 - Set the tone
12 - C.A.R.E (Compromise Apologize Recognize Empathize)

Six C's of Communication:
1. Clear
2. Concise
3. Consistent
4. Credible
5. Courteous
6. Current

** Life has no dress rehearsals and each of us has a responsibility to celebrate the journey. **